Legal Notice

Website Operator

This website is operated by Huangshi Shi Fangkuai Dianzi Shangwu Youxian Gongsi, trading under the brand SIMUVELLE.

The company name above is the Pinyin rendering of our registered Chinese company name.

Website: https://simuvelle.com
Email: support@simuvelle.com

Registered Address

Building 10, Hongwei Renjia
Luojiaqiao Subdistrict
No. 89 Jinhu Avenue
Daye, Hubei
China

Operating Location

Shicheng Mingju, Luonan Subdistrict
Hongshan District, Wuhan, Hubei
China

The operating location above is not a complete mailing address. For postal correspondence, please contact support@simuvelle.com for the full address and recipient details.

Our registered address is not the return address. Please follow our Returns, Exchanges & Refunds Policy before sending a return.

Enquiries and Complaints

For product enquiries, order assistance, complaints or questions concerning this website, email support@simuvelle.com.

For enquiries about an existing purchase, please include your order number and a description of the issue.

Intellectual Property

Unless otherwise stated, the text, images, graphics, logos and other content on this website belong to SIMUVELLE or their respective rights holders.

Reproduction, distribution or other use beyond what is permitted by applicable law requires permission from the relevant rights holder.

Third-party names and trademarks remain the property of their respective owners.

Website Information

We aim to provide accurate and current information. If you identify an error, please contact us so we can investigate and correct it.

Corrections to website information do not retrospectively remove rights attached to an existing purchase or excuse goods that do not match their agreed description.

Related Policies

Please also review our:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Returns, Exchanges & Refunds Policy

Nothing in this notice excludes or limits mandatory consumer rights.